Overview

System Variables are integral to Flow projects and the integrated Generative Models. They allow you to manage consistent and essential settings across your project. Unlike regular variables, System Variables have a fixed structure and usage and cannot be created or removed by conversational designers.

Description

System Variables are predefined and required for Generative Models, too. Unlike other variables:

• Users cannot create or remove them.
• The input fields for the name and usage of these variables are disabled, preventing modification.

Configuration

• Overwriting/Resetting Values: You can overwrite or reset the value of a System Variable using code actions, just like with any other text variable or parameter.
• Project Creation: The values entered during the project creation wizard are used for System Variables instead of text variables.
• Brand Name and Bot Name: These are required fields, and the Create button will be disabled until valid values are provided.
• Business Phone Number: This field is still optional.

Task: Creating a New Project

• Create a New Project
• Enter Required System Variables:
  • Brand Name: Enter the brand name.
  • Bot Name: Enter the bot name.
  • Business Phone Number (Optional): Enter if available.
• Validate Entries: Ensure the brand name and bot name fields are filled. The Create button will remain disabled until these fields are valid.
• Create Project: Once all required fields are valid, click Create to initiate the project.

Result

Upon successfully creating the project, System Variables are populated with the values provided during the setup. These variables are ready for use in your Generative Models, ensuring consistent and correct data throughout the project lifecycle.

Conclusion

System Variables are essential for maintaining consistency and reliability in Generative Models. They enforce uniform settings across projects. Their importance lies in ensuring that critical configurations are consistently applied, contributing to your models' overall stability and functionality.