Use Media Replies to send images, videos, and audio replies.
Image or video files must be remotely accessible and hosted on a secure (https) environment.
Send an image. Depending on the channel your solution integrates with, images are cropped. For best results, use images that maintain a 1.91:1 or 1:1 (square) aspect ratio.
Recommended file formats are:
|image||.png, .jpeg, .gif|
|audio||.m4a, .mp3, .wav|
Note: At this time, you cannot share YouTube videos.
Updated 4 months ago