Khoros Flow Replies
Flow Replies enable you to respond by sending replies or calling actions.
Where the trigger is the action, replies occur when a trigger is matched.
Adding replies
Replies are added in the same way as triggers. Just drag and drop them beneath any trigger.
The combination of a trigger with replies is what we call a step.
Each flow consists of a number of steps. And each step enables you to respond or act on the trigger within the context of the entire flow.
Types of Replies
Using the Design app, you can reply with the following forms:
- Text replies
- Event replies
- Action replies
- Media replies
- Reset reply action
- Rich UI Component replies
You can add multiple replies to a trigger. Just note that not every type of reply is supported by every Flow Triggers and Replies.
Updated 11 months ago