Khoros Flow Messaging Capabilities
Flow provides access to the richest features across a broad set of messaging and voice channels. This table provides a comprehensive view of feature support across all built-in channels.
Reply Action
 Web |  Facebook Messenger |  WhatsApp |  RBM |  Telegram |  SMS |  Instagram |  Business Messages |  Business Chat | |
|---|---|---|---|---|---|---|---|---|---|
| Text | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Emoijs | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
| Animated gifs | ✔️ | ✔️ | |||||||
| Event | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |||
| Image | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | |
| File | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ||
| Video | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ||
| Audio | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ||
| Location | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ||
| Card | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ||
| Carousel | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ||
| List | ✔️ | ✔️ | ✔️ | ✔️ | |||||
| Buttons | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ||
| Quick replies | ✔️ | ✔️ | ✔️ | ✔️ | |||||
| Webviews | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Triggers
Others
| Link & Trigger | ✔️ | ✔️ | ✔️ | ✔️ | |||
| Comments | Full-support, requires Flow.ai on boarding | Full-support, requires Flow.ai on boarding | Full support except keyboards |
Updated 3 months ago