Khoros Flow Messaging Capabilities

Flow provides access to the richest features across a broad set of messaging and voice channels. This table provides a comprehensive view of feature support across all built-in channels.

Reply Action

Semantic description of image WebSemantic description of image Facebook MessengerSemantic description of image WhatsAppSemantic description of image RBMSemantic description of image TelegramSemantic description of image SMSSemantic description of image TwitterSemantic description of image InstagramSemantic description of image Business MessagesSemantic description of image Business Chat
Text✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️
Emoijs✔️✔️✔️✔️✔️✔️✔️✔️✔️✔️
Animated gifs✔️✔️
Event✔️✔️✔️✔️✔️✔️✔️
Image✔️✔️✔️✔️✔️✔️✔️✔️✔️
File✔️✔️✔️✔️✔️✔️✔️
Video✔️✔️✔️✔️✔️✔️✔️
Audio✔️✔️✔️✔️✔️✔️✔️
Location✔️✔️✔️✔️✔️✔️✔️
Card✔️✔️✔️✔️✔️✔️✔️
Carousel✔️✔️✔️✔️✔️✔️✔️
List✔️✔️✔️✔️
Buttons✔️✔️✔️✔️✔️✔️✔️
Quick replies✔️✔️✔️✔️✔️
Webviews✔️✔️✔️✔️✔️✔️✔️

Triggers

Text✔️✔️✔️✔️✔️✔️✔️
Any Text✔️✔️✔️✔️✔️✔️✔️
Event✔️✔️✔️✔️✔️✔️✔️
Action✔️✔️✔️✔️✔️✔️✔️
Unknown✔️✔️✔️✔️✔️✔️✔️
Image✔️✔️✔️✔️✔️✔️✔️
File✔️✔️✔️✔️✔️✔️
Video✔️✔️✔️✔️✔️✔️
Audio✔️✔️✔️✔️✔️
Location✔️✔️✔️✔️
Timer✔️✔️✔️✔️✔️✔️✔️

Others

Link & Trigger✔️✔️✔️✔️
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