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v1.0Guides API Reference What's New Discussions

Getting Started with Khoros Flow

Khoros Flow Overview
Flow Concepts
Khoros Flow Basics: Context
Flow Basics: Branches
Flow Basics: Natural Language Processing
Flow Basics: Data Extraction
Flow Basics: Conditions
Flow Basics: Integration
Flow Basics: App testing
Flow Advanced: Multi-language design
Flow Advanced: String templates
Flow Advanced: Fallback and handover
Flow Advanced: Roles and Permissions

Building Flow Bots

Flow Triggers and Replies
Khoros Flow Design Solutions
Khoros Flow Messaging Capabilities
Khoros Flow Customer Services
Khoros Flow Integrations

AdvanceD TopicS

Khoros Flow Code-based Actions
Khoros Flow Handoff and fallback
Other Flow Actions
Sessions
Flow Payload Support for WhatsApp
Working with Flow Versions
Flow Topic Matching
Working with Flow Comments
Flow Logs
Flow Event Reference
Intent Example Generation
Retaining the Older Version
Flow Analytics metrics and definitions
Flow Journeys
Mark entities in the training examples
Training Assistance for Unknown Suggestion
System Entity Types
Hello world tutorial
Flow Project Variables
Import a contact list using SFTP
Flow Call Deflection scenarios
Flow Files for Translation
Triggering Flows
Project-level permissions
Manage conversation tags using Flow
Agent Assist in Khoros Flow
Khoros Flow Key Metrics

Developers

Overview of Khoros Flow APIs
Overview of Khoros Flow Actions
Overview of Code Actions
Overview of Webhook Actions
- Receiving Calls
- Sending Replies
Overview of Payment Actions
Overview of Webview Actions
Overview of Zapier Action

Flow Socket API

Introduction to Flow Socket API
Overview of Nonce
Keep a connection engaged
Sending messages (Flow Socket)
Receiving messages (Flow Socket)
Flow Socket API example

Generative Models

Getting started with Khoros Generative Models
Knowledge Source: Q&A Pairs Overview with Optionally Overwriting
Knowledge Source: Terminology Overview
Terminology Knowledge
Persona UI
Automation Rules with Parameter Support
System Variables
Variables rev2
Dynamic Replies via Persona

Building Flow Bots
Flow Triggers and Replies

Replies: Action

Execute an action, like Cloud Code or calling a webhook.

Read more on reply using actions:

Tag
Reset
Resolve
Handover

Updated 7 days ago

Replies: WhatsApp templated messages

Reply Actions: Tag

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