Overview of Khoros Flow Actions
Actions enable developers ways to add complex business logic and functionality that is executed contextually within Flows.
Actions function like any other [reply](add a atlas link), but they are specifically connected to Code actions, Webhook actions, or Zapier actions.
Simply drag and drop a reply action beneath a trigger to use them.
For example, for a weather report:
Using Flow Actions
Actions are specific commands or tasks that you can execute in various contexts. Knowing when and why to use them can enhance efficiency and effectiveness in your work. It's important to understand the purpose of each action and the appropriate circumstances for their use. Actions make it easy to create complex apps with dynamic output.
Example use cases:
- Make an API call and send back replies
- Personalize or customize responses (using time of day)
- Send an email
- Transition conversations smoothly to an agent
You create actions inside the Actions view either by creating Code actions, configuring Webhook actions, or Zapier Action.
See the topics below for more information about actions used in Flow.
Updated 13 days ago