They work like any other reply except they are linked to Code actions (add a cross link), Webhook actions (add a cross link), or Zapier actions
(add a cross-link). Drag and drop a reply action (add a cross link) beneath a trigger (add a cross link).
Actions make it easy to create complex apps with dynamic output.
Example use cases:
- Call an API and send back replies
- Personalize or customize responses (using time of day)
- Send an email
- Handover conversations
Learn about the different types of actions in the flow. See the below topics for more information about the actions.
Updated 4 months ago