The Khoros Care Automation Framework and Bot API v3 is your bot integration path for channels supported by Khoros's engagement platform (the underlying technology of Khoros Care and Messaging). You may use the same bot across multiple source channels or use separate bots for different channels. The Framework currently allows a single bot per source network/page.
Bot API v3 supports:
- Bot registration
- General bot functions like responding to a message and passing conversation control
- Changes to the bot operating mode
- Bot health checks
- JWT token refresh and invalidation
Bot API v3 endpoints use JWT authentication.
The Bot v3 API uses a different API URL than the v2 APIs. Use one of the following API gateways:
- US -
- EMEA -
- APAC -
All development environments use the US gateway.
Register a bot.
Register or update a bot.
Get all bot registrations on Khoros Care for a bot for a given network and external bot ID.