Get the IDs for conversations associated with the specified author by the networkhandle
passed in for the specified instance of a network
Details
Returns the IDs for conversations associated with the specified author by the networkhandle
passed in for the specified instance of a network. Because handles are not globally unique across a source network, this call can return conversations belonging to multiple, unrelated authors. The call returns new conversations and conversations with specific modifications.
This call returns all conversations associated with the author record passed. This means that if you pass a handle or ID for a Twitter account, for example, you could also retrieve conversations associated with the author that originated on Facebook, or other source network.
Use this call when the networktype
is "lithium" or "crm" and there might be more than one instance of the network, such as sfdc_1 andsfdc_2. If the network has only a single, default instance such as Facebook or Twitter use:
/authors/networks/networktype/handles/networkhandle/conversations
Specify the time period with startEpochMillis
and endEpochMillis
. The maximum range allowed is 24 hours. If the duration specified is more than 24 hours, only 24 hours worth of changed data is returned. If you omit either startEpochMillis
or endEpochMillis
, the API sets the range so that the call retrieves 24 hours worth of data.
Tip
For best results, use this call for data created after June 30, 2014.
Related endpoints
Action | Endpoint |
---|---|
GET | /authors/lswUuid/conversations Get IDs for conversations associated with the specified author by unique Care author ID for a 24-hour period |
GET | /authors/networks/{networktype}/ids/{networkid}/conversations Get IDs for conversations associated with the specified author by source network ID for a 24-hour period |
GET | /authors/networks/{networktype}/instances/{networkinstance}/ids/{networkid}/conversations Get the IDs for conversations associated with the specified author by source network ID for a 24-hour period |
GET | /authors/networks/{networktype}/handles/{networkhandle}/conversations Get the IDs for conversations associated with the specified author by the networkhandle passed in for the specified source network |