get https://api.app.lithium.com/bots/v3/control/network//externalId//author/
Return which entity (agent or bot) has current control of the conversation associated with the specified author on the specified network.
Details
Returns which entity (agent or bot) has current control of the conversation associated with the specified author on the specified network. Find the author ID from the Author object included in all messages.
Related endpoints
| Action | Endpoint |
|---|---|
| PUT | /bots/v3/control Pass conversation control] |