Change conversation priority

Use the Bot v3 API to change the conversation priority

Details

Change the conversation priority with a PUT request to /bots/v3/priority. The request takes a priority JSON payload as Body.

{  
  "type":"priority",
  "coordinate":<coordinate-object>,
  "author":{  
    "id":"<network-author-id>",
    "fullName":"<author-name>"
  },
  "newPriority":2
}

Priority payload fields

type

The payload type. Always priority.

coordinate

A Coordinate object. This is object contains details about the bot and the message in context. It is used by Khoros Care.

author

An Author object representing the message author on the source channel.

newPriority

An integer from 0 to 5 where 0 is the highest priority

Language