Example Khoros Community conversation details
{
"status": "success",
"data": [
{
"userHasPermissionToView": true,
"displayNumber": 123456,
"encodedCaseDisposition": 27,
"status": "INPROGRESS",
"assignedToAgent": {
"name": "Jane Doe",
"email": "[email protected]",
"lswUuid": "example-d9d4-4ef4-928f-79f46d6b5430"
},
"lswUuid": "example-a209-47de-a82a-945cc4974b63",
"createDate": 1559042534677,
"responsePortalLink": "https://echohausaws.response.lithium.com/portal/conversation/123456",
"primaryMessage": {
"lakeProperties": [],
"userHasPermissionToView": true,
"isSourceHidden": false,
"gdprdeleted": false,
"conversationDisplayId": 123456,
"network": "lithium",
"networkinstance": "community.ecohaus.me/",
"id": "community.ecohaus.me/:2121",
"lswUuid": "example-3a4f-42bf-95fb-a9112341a53a",
"author": {
"gdprMarked": false,
"gdprScrubbed": false,
"lswUuid": "example-b86b-4c36-b493-7419f985ace3",
"network": "lithium",
"networkinstance": "community.ecohaus.me/",
"id": "511"
},
"receiveDate": 1559042529000,
"publishDate": 1559042514000,
"postContent": "<p>Do solar panels also work when there is not so much sun?</p>",
"url": "https://community.ecohaus.me/t5/Solar-Solutions/Solar-in-winter/m-p/2121#M293",
"isPrivate": false,
"tags": [
{
"creator": {
"type": "SYSTEM"
},
"tagId": 12,
"lswUuid": "example-610c-11e4-b829-063c8f57ca44"
},
{
"creator": {
"type": "SYSTEM"
},
"tagId": 360,
"lswUuid": "example-dd11-4125-b871-668e937a77c9"
},
{
"creator": {
"type": "SYSTEM"
},
"tagId": 386,
"lswUuid": "example-f224-4b74-8da2-ebe42266fe9d"
},
{
"creator": {
"type": "SYSTEM"
},
"tagId": 1841,
"lswUuid": "example-51af-11e8-b278-0633dc0c3228"
}
],
"urlRecords": [],
"title": "Solar in winter",
"ingestMethod": "UNKNOWN",
"createdDuringBusinessHours": false,
"isSourceDeleted": false,
"media": []
},
"messages": [
{
"lakeProperties": [],
"userHasPermissionToView": true,
"isSourceHidden": false,
"gdprdeleted": false,
"conversationDisplayId": 123456,
"network": "lithium",
"networkinstance": "community.ecohaus.me/",
"id": "community.ecohaus.me/:2121",
"lswUuid": "example-3a4f-42bf-95fb-a9112341a53a",
"author": {
"gdprMarked": false,
"gdprScrubbed": false,
"lswUuid": "example-b86b-4c36-b493-7419f985ace3",
"network": "lithium",
"networkinstance": "community.ecohaus.me/",
"id": "511"
},
"receiveDate": 1559042529000,
"publishDate": 1559042514000,
"postContent": "<p>Do solar panels also work when there is not so much sun?</p>",
"url": "https://community.ecohaus.me/t5/Solar-Solutions/Solar-in-winter/m-p/2121#M293",
"isPrivate": false,
"tags": [
{
"creator": {
"type": "SYSTEM"
},
"tagId": 12,
"lswUuid": "example-610c-11e4-b829-063c8f57ca44"
},
{
"creator": {
"type": "SYSTEM"
},
"tagId": 360,
"lswUuid": "example-dd11-4125-b871-668e937a77c9"
},
{
"creator": {
"type": "SYSTEM"
},
"tagId": 386,
"lswUuid": "example-f224-4b74-8da2-ebe42266fe9d"
},
{
"creator": {
"type": "SYSTEM"
},
"tagId": 1841,
"lswUuid": "example-51af-11e8-b278-0633dc0c3228"
}
],
"urlRecords": [],
"title": "Solar in winter",
"ingestMethod": "UNKNOWN",
"createdDuringBusinessHours": false,
"isSourceDeleted": false,
"media": []
}
],
"tags": [
{
"creator": {
"type": "SYSTEM"
},
"tagId": 426,
"lswUuid": "example-a3e7-411b-b24f-0a44e4a5f3d0"
}
],
"priority": 3,
"workQueue": {
"lswUuid": "example-f913-4ace-9fa7-d49afc4a1e33",
"id": 32
},
"notes": [
{
"source": "UI",
"createDate": 1559132583000,
"note": "Pretty good question for sure",
"agent": {
"name": "John Doe",
"email": "[email protected]",
"lswUuid": "example-213a-45f7-9ad0-70f04f5c4602"
}
}
],
"lswPermalink": "https://echohausaws.response.lithium.com/console/agent/123456",
"totalResponses": 0,
"hasResponse": false
}
]
}