Get current time to agent response (TAR)

Details

Retrieves the current Time to Agent Response (TAR) -- the delta between the time an original author’s post was pulled into Khoros Vare and the time of the agent’s response from Care. Specify a time range for which to collect data as a query parameter and optionally pass in other query parameters to filter the response by priority, work queues, response types, and smart views.

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Note

Smart view definitions that include priority and/or work queues will override priority and work queue IDs passed as specific query parameters in the same call.