Definitions for objects used by the Listening API
This guide provides object definitions for the Discussion, Message, Author, Media objects used by the Listening API.
Discussion object
Provide these fields when sending a Discussion object.
| Field | Description | messages | (Required) Array of Message |
| networkSourceName | String used to create an expanded source tag for the social network. Here is an example source tag when the field is blank: Custom > BrickTube Here is an example source tag when the field is populated: Custom > Bricktube > NetworkSourceName |
Message object
Provide these fields when sending a Message object.
| Field | Description |
| network | (Required) This should always be “Custom” | networkInstance | (Required) Must match the instance ID that was configured for the integration on Social Response without the URL schema. Example: `youtube.com/channelName` if integration was configured with Instance ID `https://youtube.com/channelName` |
| id | (Required) ID of the post on the social network |
| author | (Required) See Author fields |
| publishDate | (Required) Date the document was published on the social media site. Represented in milliseconds since epoch. For the Listening API, this should be current time or a time within a few seconds of the request. |
| postContent | (Required) Text that was posted on the social network |
| url | (Required) Permalink to the social network where the content can be found |
| isPrivate | Indicates the content is not public on the social network. Assumed false if not explicitly specified. Examples of private content are private messages and direct messages. |
| inReplySourceId | ID of the parent post if the current post is in response to another |
| media | See Media fields |
| text | (Required) This is a duplicate of postContent. This will be deprecated in a future release. |
| file | (Required) The title of the message |
The value of the
publishDatefield should be within a few seconds of the request. Any times outside of this will result in a successful response, but the conversation will not be created.
Author object
Provide these fields when sending an Author object.
| Field | Description | id | (Required) ID of the author on the social network |
| name | (Required) Full name of the author on the social network Example: John Doe |
| screenName | (Required) Screen name of the author on the social network Example: JohnDoe1970 |
| avatarUrl | Valid URL of the author’s avatar image on the social network |
| location | Location of the author as reported on the social network |
| profileUrl | Valid URL to the author’s profile page on the social network |
Media object
Provide these fields when sending a Media object.
| Field | Description | url | (Required) Valid URL to the media on the social network |
| type | (Required) Type of media; IMAGE, VIDEO, LINK |
| thumbUrl | Valid URL to a preview of the media on the social network |
| title | Title of the media on the social network |
| caption | Caption text for the media on the social network |
| summary | Summary text for the media on the social network |