JUMP TOKhoros Care API overviewKhoros Care APIsAnalytics ReportsAnalytics Reports API reference overviewGet time zone IDs for exportsgetGet job statusgetCreate conversation actions reportgetCreate user exportgetDownload export by run IDgetGet export job statusgetGet team IDsgetCreate raw author exportpostCreate raw combined exportpostCreate raw conversations exportpostCreate conversation actions exportpostCreate conversation action history exportpostCreate raw incoming post exportpostCreate agent state exportpostCreate raw help request exportpostCreate raw response exportpostCreate raw response approval exportpostCreate raw team performance exportpostRun team performance interval exportpostAuthentication API v2Authentication API v2Return entity JWT statusgetCreate JWT tokenpostAuthor API v2Author v2 APIAttributes and the Author APIDisassociating authors and author attributes from a PersonAbout conversation IDsBatch author updatesAbout Author API PUT actionsGet paginated list of authorsgetGet author details by IDgetList author records changed todaygetGet author by source network IDgetGet author by source network ID per instancegetGet author(s) by network handlegetGet author(s) by network handle and instancegetGet conversation IDs by Care author and daygetGet conversation IDs by author, network ID, and daygetGet conversation IDs by author network ID, instance, and daygetGet conversation IDs by author network handle and networkgetGet conversation IDs by author network handle and instancegetCreate Care authorpostRemove Person attributes by network ID and instancepostUpdate author by source network IDputUpdate author by network ID and instanceputBatch update author records by authorputUpdate or merge author handles by Care author IDputReactivate author conversationsputReactivate instance author conversationsputBot API v3Bot API v3Registration payloadIncoming Message PayloadsActions objectAuthor objectCoordinate objectProperties objectForm Response objectLocation objectMedia objectRich Content objectReferral objectGet entity currently controlling conversation by author and networkgetGet bot health status by app IDgetGet registrations using valid JWT tokengetGet bot registrations by source channelgetGet bot registration detailsgetMonitor request to Bot v3 APIgetMonitor requests by date range, state, and origingetRegister bot with Khoros Care and the Automation FrameworkpostRespond to incoming message (bot to channel)postUpdate author's attributesputUpdate author metadataputPass conversation controlputAdd internal note to bot conversationputChange conversation priorityputEdit bot registrationputChange bot operating modeputMark conversation resolvedputTag message by Care tag IDputUntag message by Care tag IDputRefresh JWTputMove conversation to specified workqueueputDelete bot registrationdeleteInvalidate JWTdeleteBot API v2Bot API v2Bot API workflowsBot registrationAPI callbacks to botsFinding bot-related conversations for testingGet bot registration detailsgetGet registrations by external IDgetGet current time to agent response (TAR)getRegister bot with Khoros CarepostRegister bot with Khoros Care or update registrationputHand conversation to Care agentputMark conversation resolved for botputDelete bot registrationdeleteConversation API v2Conversation API v2Brand Messenger conversationsCommunity conversationsFacebook conversationsInstagram conversationsTwitter conversationsGet conversation IDs by author and dategetGet conversation details by unique IDgetGet conversation details by display IDgetGet conversation details by document source IDgetConversation Tag Rules v2Conversation Tag Rules API v2Get conversation tag rule definitionsgetGDPR API v2GDPR API v2Create GDPR requestpostGet GDPR request statusgetListening API v2Listening API v2Listening API object definitionsValidate JSON request of inbound messagespostCreate inbound messagespostSend batch(es) of messages to be assembled into a case by reference messagepostDelete messagesdeleteSmart Views API v2Smart Views API v2Get Smart View IDsgetTag API v2Tag API v2Get tag detailsgetWork Queue API v2Work Queue API v2Get work queue IDsgetWork Queue API v1Work Queue API v1Get work queues detailsgetAgent States API v2Agent States API v2Retrieve Defined Agent StatesgetSet Agent State by EmailputSet Agent State by UUIDputSet Agent State by SSO IDputSupervisor Reports APISupervisor Reports API (Deprecated)Generating a CSV export (deprecated)Create CSV export for downloadgetCreate CSV export for download by date(s)getList available report namesgetsecure forms apiGet Secure FormsgetSend a bot response with a secure formpostAPI SpecificationsGetting Started With Your APICRM (API SPECIFICATION)API Specification IntroductionCasecreateCasepostlookupCasegetupdateCasepatchCustomersearchCustomerspostbestmatchCustomerspostcreateCustomerpostfindCustomergetupdateCustomerpatchfindCasesgetMetaDefine Object StructuresgetGet Smart View IDsget https://{instance}.response.lithium.com/api/v2/smartviewsGet Smart View IDsDetails Returns Smart View IDs. Use this call to get a list of all Smart Views and their IDs. These IDs can be used as arguments in the Analytics Reports API calls to filter the results to specific Smart Views.
