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Guides

Guides Recipes API Reference What's New

Getting Started with Khoros Care

Khoros Care integration overview
Guides and Tutorials
Basic authentication
JWT authentication
Rate limits
SSL/TLS support
GDPR support
Facebook PSIDs

Khoros Care

Understanding authors in Khoros Care
Author attribute integration
Author API example
Reactivate an author's conversations

Care Reporting API

Create a Reporting API user account
Care Reporting API development kit

Analytics Reports

About Care Response Analytics Reports
- How to read an Analytics export
Analytics Reports API Quick Start
Beginner's Guide to the Analytics Reports API
- Understanding the Analytics API Request
Analytics Reports best practices
Define columns to return in an export
reportMetrics values by export type
Using agentId with teamId
Using timezone with timezoneOffset
Using Tag Filters
Sample Python client

Automation Framework

About the Automation Framework
Supported Channels
Getting Started: A Quickstart Guide to the Automation Framework
What can my bot do?
Register a bot
Using Webhooks
Using Secure Forms with Automation Framework
Hello World bot example
Legacy bot architectures and Facebook Handover Protocol
Bot operating modes
- Monitoring Bots
Bot handoffs and Bot Handoff tags
Monitor requests to the Bot API v3
Monitor bot health
Automation Framework best practices

Messaging

Messaging SDKs

Analytics Reports

About Care Response Analytics Reports

Learn about the Analytics Reports API

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