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GuidesRecipesAPI ReferenceWhat's New

Getting Started with Khoros Care

  • Khoros Care integration overview
  • Guides and Tutorials
  • Basic authentication
  • JWT authentication
  • Rate limits
  • SSL/TLS support
  • GDPR support
  • Facebook PSIDs

Khoros Care

  • Understanding authors in Khoros Care
  • Author attribute integration
  • Author API example
  • Reactivate an author's conversations

Care Reporting API

  • Create a Reporting API user account
  • Care Reporting API development kit

Analytics Reports

  • About Care Response Analytics Reports
    • How to read an Analytics export
  • Analytics Reports API Quick Start
  • Beginner's Guide to the Analytics Reports API
    • Understanding the Analytics API Request
  • Analytics Reports best practices
  • Define columns to return in an export
  • reportMetrics values by export type
  • Using agentId with teamId
  • Using timezone with timezoneOffset
  • Using Tag Filters
  • Sample Python client

Automation Framework

  • About the Automation Framework
  • Supported Channels
  • Getting Started: A Quickstart Guide to the Automation Framework
  • What can my bot do?
  • Register a bot
  • Using Webhooks
  • Using Secure Forms with Automation Framework
  • Hello World bot example
  • Legacy bot architectures and Facebook Handover Protocol
  • Bot operating modes
    • Monitoring Bots
  • Bot handoffs and Bot Handoff tags
  • Monitor requests to the Bot API v3
  • Monitor bot health
  • Automation Framework best practices

Messaging

  • Messaging SDKs

SSL/TLS support

Information about the use of SSL and TLS with SMM APIs

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Secure Socket Layer (SSL) v3 and Transport Layer Security (TLS) 1.0 are not allowed with calls to the SMM APIs.

Updated over 3 years ago


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