Jump to Content
Khoros CareDeveloper DiscussionDeveloper BlogAtlas
GuidesRecipesAPI ReferenceWhat's New
Developer DiscussionDeveloper BlogAtlasLog InKhoros Care
Log In
GuidesRecipesAPI ReferenceWhat's New

Getting Started with Khoros Care

  • Khoros Care integration overview
  • Guides and Tutorials
  • Basic authentication
  • JWT authentication
  • Rate limits
  • SSL/TLS support
  • GDPR support
  • Facebook PSIDs

Khoros Care

  • Understanding authors in Khoros Care
  • Author attribute integration
  • Author API example
  • Reactivate an author's conversations

Analytics Reports

  • About Care Response Analytics Reports
  • Analytics Reports API Quick Start
  • Beginner's Guide to the Analytics Reports API
  • Analytics Reports best practices
  • Define columns to return in an export
  • reportMetrics values by export type
  • Using agentId with teamId
  • Using timezone with timezoneOffset
  • Using Tag Filters
  • Sample Python client

Automation Framework

  • About the Automation Framework
  • Supported Channels
  • Getting Started: A Quickstart Guide to the Automation Framework
  • What can my bot do?
  • Register a bot
  • Working with webhooks
  • Hello World bot example
  • Legacy bot architectures and Facebook Handover Protocol
  • Bot operating modes
    • Monitoring Bots
  • Bot handoffs and Bot Handoff tags
  • Monitor requests to the Bot API v3
  • Monitor bot health
  • Automation Framework best practices

Messaging

  • Messaging SDKs

Rate limits

Learn about rate limits for the Care APIs

Suggest Edits

We limit requests to the Author and Conversation APIs to 60 calls in 60 seconds. Requests made to the Analytics Reports API are rate limited to 20 requests per minute. Also see Analytics Reports rate limits.

Updated almost 3 years ago


  • © Khoros, LLC - All Rights Reserved
  • Privacy
  • Security
  • Disclaimer
  • Terms of Use and API Terms