Supported Channels

A breakdown of channels supported by the Automation Framework

The Automation Framework supports the following channels:

  • Khoros Communities - Beta
  • Apple Messages for Business
  • Facebook Messenger
  • Google Business Messages
  • Khoros Messaging
  • SMS
  • WhatsApp
  • Twitter
  • Instagram
  • LinkedIn DMs

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Channels listed as being in Beta are available for use; however, their features and capabilities are under development and subject to change.

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CAUTION

LinkedIn DMs are available for the Automation Framework; however, the channel - currently supports only plain text messages. Additional text formatting and file transfers are unavailable.