Learn about the Flow REST API asynchronous request-response model.

The REST API works asynchronously. Unlike other NLP APIs, it will not return a direct reply to a send message request.


Need a synchronous response?

See the Synchronous responses guide to learn about an optional synchronous reply mode supported by certain endpoints.

The below images represent the request-response model.


Sending a message to Khoros Flow


Receiving replies from Khoros Flow

Instead, the API will respond by sending a POST request to your configured webhook url whenever an event takes place.