Learn about the Flow REST API asynchronous request-response model.

The REST API works asynchronously. Unlike other NLP APIs, it will not return a direct reply to a send message request.

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Need a synchronous response?

See the Synchronous responses guide to learn about an optional synchronous reply mode supported by certain endpoints.

The below images represent the request-response model.

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Sending a message to Khoros Flow

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Receiving replies from Khoros Flow

Instead, the API will respond by sending a POST request to your configured webhook url whenever an event takes place.