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v1.0

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API Reference

v1.0Guides API Reference What's New Discussions

Flow Socket API

Getting started with the Flow Socket API
Flow Socket API audience
Nonce overview
- Get a nonceget
Open a connection
Common message/event format
Keep alive
Sending messages (Flow Socket)
Receiving messages (Flow Socket)
Flow Socket API example

Flow Rest API

Introduction to the Flow REST API
Flow REST API audience
You call us, we'll call you
- Synchronous responses
Sending messages (Flow REST)
Loading messages
- Get a list of messagesget
- Get a list of threadsget
Conversation control
- Handover actionpost
- Resolve Actionpost
Triggering events
- Get a list of Eventsget
- Trigger an Eventpost
Business Hoursget
Bot Control
Broadcast
Webhooks
Flow REST API example

Flow Management API

Authentication (Flow Management)
Flows

Flow Socket API

Getting started with the Flow Socket API
Flow Socket API audience
Nonce overview
- Get a nonceget
Open a connection
Common message/event format
Keep alive
Sending messages (Flow Socket)
Receiving messages (Flow Socket)
Flow Socket API example

Flow Rest API

Introduction to the Flow REST API
Flow REST API audience
You call us, we'll call you
- Synchronous responses
Sending messages (Flow REST)
Loading messages
- Get a list of messagesget
- Get a list of threadsget
Conversation control
- Handover actionpost
- Resolve Actionpost
Triggering events
- Get a list of Eventsget
- Trigger an Eventpost
Business Hoursget
Bot Control
Broadcast
Webhooks
Flow REST API example

Flow Management API

Authentication (Flow Management)
Flows

Bot Control

Learn about bot control with the Flow REST API.

The Flow REST API provides the ability to pause and resume bots for specific threads.

Pause a bot
Resume a bot
Get a bot's status