Learn about the message types supported by the Flow REST API.

Many types of unstructured content can be sent to the Khoros Flow platform, including text, audio, images, video, and files. Our powerful AI engine will process any query and send back replies using the provided webhook.

Any message that is sent requires a threadId that relates the message to a specific user, chat, or thread. Optionally you can provide a traceId that will help keep track of the message when you receive delivery events.

Types of Messages

You can sent these types of messages:

These messages have the same endpoint but it has different body parameters.