post https://api.flow.ai/rest/v1/resolve/
Send a resolve action for a specific threadId using the Flow REST API.
Details
Resolving a conversation is similar to archiving or removing a conversation. It's the final state. Once a conversation is resolved it cannot be undone.
Send a resolve action for a specific threadId. Resolve will complete a handover, resume the bot, and set the control_state tag with a value of resolved.
POST rest/v1/resolve/EXAMPLE25763451da6f15f2b50991651|o_21361542-a262-4aaa-8edb-0f8f88e07d89 HTTP/1.1
Host: api.flow.ai
Content-Type: application/json
Authorization: MY_MESSAGING_API_KEY