bestmatchCustomers

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Details

Every bestmatch field is optional. In most cases, only displayName, screenName, and profileUrl will be present.

Responses and Response Schema

200 (Customers Found)

The 200 response consists of an array[object] consisting of the following fields.

Field NameTypeDescription
id*string
url*

string

Format: uri

The URI the agent can click on to see the customer.
customNonSearchableCustomerFieldOnestringThese will only be present if specified via the /meta/object/customer endpoint.
customNonSearchableCustomerFieldTwostringThese will only be present if specified via the /meta/object/customer endpoint.
customSearchableCustomerFieldOnestringThese will only be present if specified via the /meta/object/customer endpoint.
customSearchableCustomerFieldTwostringThese will only be present if specified via the /meta/object/customer endpoint.
400 (Invalid Field in Payload)

An invalid field in the payload. Generic errors.

Field NameTypeDescription
fieldsobject
error*stringThe name of the error or code.
message*stringMessage passable to the user.
fields object
[block:parameters] { "data": { "h-0": "Field Name", "h-1": "Type", "h-2": "Description", "0-0": "name*", "0-1": "string", "1-0": "errorMessage*", "1-1": "string" }, "cols": 2, "rows": 2 } [/block]
401 (API Key is Invalid)

API key is invalid or has become de-authenticated.

500 (Unexpected Error)

Unexpected error.

Field NameTypeDescription
error*stringName of the error or code.
message*stringMessage passable to the user.
Body Params
string
string
string
string
string
phoneNumbers
array of strings
phoneNumbers
addresses
array of objects
addresses
orderNumbers
array of strings
orderNumbers
caseNumbers
array of strings
caseNumbers
string
Headers
string
int32
int32
Responses

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