API Specification Introduction

Implementing an API Specification enables a unique service to be treated as a first class system within Khoros Marketing. For instance, a server implemented to the CRM API Specification grants your Agents all the features of Salesforce within Agent Inbox. A server implemented to the Content Sources API Specification grants Marketing teams to leverage the in-house Digital Asset Management or file-sharing technologies inside the Khoros Marketing Publishing dialogue.

By registering your middleware with Khoros Marketing, your team can extend integration capabilities beyond the technologies Khoros has productized.

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What Do You Mean By Middleware?

If Khoros’ servers and your vendor’s servers don’t talk to each other directly, you will need to build a bridge server that offers a translation, allowing for Spredfast and your vendor to speak a common language and send data back and forth.

Khoros has a team that can assist you in Technical Consulting or to build the integration for a fee for you as well. Feel free to reach out to your account team to learn more.