How to use our Developer Documentation

The Khoros Marketing Dev Center is your go-to space for exploring Khoros API documentation, sending test requests, and reviewing Khoros API Technical Articles.

Our API Reference area covers the Khoros endpoints available. The API categories marked with API Specification describe how to integrate with Khoros by leveraging the same architecture as our productized integrations. We’ve outlined how your service should function if you wish to build into our capabilities.

The technical guides in our Guides area provide deeper context for both our API and API Specifications.

Check out Getting Started with the Conversations API to get specifics on gathering your credentials, going through the Developer Auth Flow, and using your accessToken. This is key to review as the accessToken will be used to authenticate you for all subsequent calls to the Khoros Marketing Conversations API.

About Khoros Marketing

Khoros smart social software makes it easy for brands to connect with the people they care about the most. Because social is bi-directional, it provides brands with a unique ability to have conversations with their customers and reshapes the customer experience by giving a voice to billions of consumers around the globe.

The Khoros Marketing platform is leveraged in social marketing and social care settings. As such, we see the convergence of these use cases first-hand. For example, a social marketer might publish a Facebook post as part of a marketing campaign. But that post might trigger a response by a customer that is routed to the brand’s customer care department. We’ve also built tools for advanced social governance, which allows other important stakeholders - like legal departments - to participate in the brand’s social activity. As silos break down across organizations, Khoros’s platform provides visibility and insights across marketing and care departments and allows brands to rest assured that their brand stays protected in this new digital era.

To ensure social marketers and social care agents are as effective as possible, Khoros provides an open ecosystem. Our open ecosystem allows customers to easily integrate their existing technologies into our platform.

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Looking for more?

If you have a use case that is not served by the endpoints described on this site, please reach out to your Khoros team customer success manager and share your request. We review all enhancement requests for productized features and API endpoints alike, and we look forward to hearing from you.