Payload

Field	Type	Description
operation	string Example: `searchCustomerById-hydrateCases`	The operation being performed within Khoros.
trackingId	string Example: `crm-gateway-eb5e0132-0776-4043-ba7c-a46aee73d7b6`	The Khoros Marketing Tracking ID. Often this ID is presented to users within the Khoros Marketing application and should help in matching errors within the Khoros Marketing UI to those originating from 3rd parties.
description	string	An explanation of what went wrong. This will not always be available.
spredfastErrorMessage	string	A more detailed message about the error that occurred within Khoros Marketing such as what went wrong during JSON deserialization. This may not be available on every error.
externalCall	object

externalCall Object

Field	Type	Description
requestMethod	string	The HTTP method by which the request was made to the third party.
requestUri	string	The URI being requested.
requestHeaders	object	Each header is encapsulated in its own value.
requestQueryParameters	object	Each query parameter is encapsulated in its own value.
requestBody	string	The body of the request. This property will only be present when one was sent.
responseHeaders	object	Each header is encapsulated in its own value.
responseCode	integer Example: `500`	The HTTP code received from the third party.

requestHeaders Object

Field	Type	Description
someHeaderName	array[string]	The name of a header sent to the third party as part of the request.

requestQueryParameters Object

Field	Type	Description
someQueryParameter	array[string]	The value of a single query parameter sent to the third party.

responseHeaders Object

Field	Type	Description
someHeaderName	array[string]	The value of a single header received from the third party.

Example Body

{  
   "companyId":12345,
   "eventName":"error-custom-crm",
   "createdDate":"Thu Sep 13 09:08:15 CDT 2018",
   "eventUuid":"ae064a0d-dc4b-4731-ad4c-ceecf5babcde",
   "type":"hydrated",
   "data":{  
      "operation":"searchCustomerById-hydrateCases",
      "trackingId":"crm-gateway-eb5e0132-0776-4043-ba7c-a46aee7abcde",
      "description":"Could not find resource",
      "externalCall":{  
         "requestUri":"http://3rd.party.com/api/v1/customer/1234/cases",
         "requestHeaders":{  
            "x-sf-company-id":[  
               "1234"
            ],
            "x-sf-user-email":[  
               "[email protected]"
            ],
            "x-sf-initiative":[  
               "1234"
            ]
         },
         "requestMethod":"GET",
         "responseHeaders":{  
            "Transfer-Encoding":[  
               "chunked"
            ],
            "Connection":[  
               "keep-alive"
            ],
            "content-type":[  
               "application/json"
            ],
            "Date":[  
               "Thu, 13 Sep 2018 14:08:14 GMT"
            ]
         },
         "requestBody":"",
         "responseCode":404
      }
   },
   "subscriptionUuid":"f89f99ce-f432-430b-b3fd-8f02d581abcd"
}