The Modern Chat Widget is the chat user interface that the end-user interacts with on the brand site. It enables the end-user to initiate a dialogue with the brand and to send and receive messages directly from the brand site without having to navigate to a separate page.
Widgets are created using the Khoros Care Admin and serve as a bundle of conditions, rules, etc. which can be configured with a theme. Once deployed, it appears when you need it to with the style and behavior you configure it to have.
In the following sections, we will go through the process of creating, configuring, and deploying a Modern Chat widget on a website.
Updated 3 months ago
Here are some additional resources to help you get your widget ready for publishing.