Our Brand Messenger SDKs call a series of region-based URLs to send and receive updates from Khoros Brand Messenger. This page lists the URLs you should allowlist to prevent firewalls from preventing this traffic from going through.

All Regions

brand-messenger.app.khoros.com

United States

messaging-auth.usw2.khoros.com
wss://brandmessenger-ws.usw2.khoros.com
ssl://brandmessenger-ws.usw2.khoros.com:8883
proactive-chat-server-us.prod.aws.lcloud.com
messaging-auth-us-west-2.prod.aws.lcloud.com
us-west-2.pci.khoros.com
us-west-2-cdn.pci.khoros.com

Europe

messaging-auth.euw1.khoros.com
wss://brandmessenger-ws.euw1.khoros.com
ssl://brandmessenger-ws.euw1.khoros.com:8883
proactive-chat-server-eu.prod.aws.lcloud.com
messaging-auth-eu-west-1.prod.aws.lcloud.com
eu-west-1.pci.khoros.com
eu-west-1-cdn.pci.khoros.com

APAC

messaging-auth.apse2.khoros.com
wss://brandmessenger-ws.apse2.khoros.com
ssl://brandmessenger-ws.apse2.khoros.com:8883
proactive-chat-server-ap.prod.aws.lcloud.com
messaging-auth-ap-southeast-2.prod.aws.lcloud.com
ap-southeast-2.pci.khoros.com
ap-southeast-2-cdn.pci.khoros.com