Our Brand Messenger SDKs call a series of region-based URLs to send and receive updates from Khoros Brand Messenger. This page lists the URLs you should whitelist to prevent firewalls from preventing this traffic from going through.

All Regions

brand-messenger.app.khoros.com

United States

brandmessenger.usw2.khoros.com
wss://brandmessenger-ws.usw2.khoros.com
ssl://brandmessenger-ws.euw1.khoros.com:8883
proactive-chat-server-us.prod.aws.lcloud.com
messaging-auth-us-west-2.prod.aws.lcloud.com

Europe

brandmessenger.euw1.khoros.com
wss://brandmessenger-ws.euw1.khoros.com
ssl://brandmessenger-ws.usw2.khoros.com:8883
proactive-chat-server-eu.prod.aws.lcloud.com
messaging-auth-eu-west-1.prod.aws.lcloud.com

APAC

brandmessenger.apse2.khoros.com
wss://brandmessenger-ws.apse2.khoros.com
ssl://brandmessenger-ws.apse2.khoros.com:8883
proactive-chat-server-ap.prod.aws.lcloud.com
messaging-auth-ap-southeast-2.prod.aws.lcloud.com