iOS Accessibility

The Brand Messenger SDK for iOS is built from the ground up for optimal accessibility in compliance with Web Content Accessibility Guidelines (WCAG) 2.1.

By making your app's chat function more accessible, you are ensuring that all potential users, including those with disabilities, have a decent user experience and can easily access your information. By implementing accessibility best practices, you are also improving the app's usability for all users.

There is no additional development effort required to take advantage of Brand Messenger's entire accessibility feature set. It's baked right in!

Here is a quick rundown of the accessibility features present in the Brand Messenger out of the box:

Fully keyboard navigable
Screen reader and VoiceOver compatible
A visual contrast of 4.55:1, which exceeds level AA visibility standards
Link Buttons include a dedicated link icon and screen reader-compatible labeling
Focus indicator for enhanced usability
Elements are clearly labeled, with alt-text included for all images (avatars, etc.) and precise descriptions on all user controls

For more information about accessibility, along with tips and tricks to help you make your website accessible to more of your customers, please check out these valuable resources: