We've added documentation for two Author API endpoints to reactivate conversations for authors.
See Reactivate an author's conversations details and examples.
In the Raw Combined Export report:
we renamed the
CONVERSATION_POST_TAGSreport metric to
we added two new report metrics:
We added the WORK_QUEUE_AT_TIME_EVENT column to the following reports:
Raw Incoming Post Export
* Conversation exports
See reportMetrics values by report type for details about how to use report metrics in Analytics API endpoints. See the Khoros Care Release Notes, May 2019 to learn more about these new columns in Analytics Reports exports.
See the Khoros Care May 2019 release notes to learn about the new Conversation Actions Export report.
We've added the following endpoints to generate this new report with the Analytics Reports API.