JSON format is now the default format for analytics exports

In the February 2019 release, we announced that all Khoros Care analytics exports could be exported in JSON format via the API.

As of the March 2019 release, JSON format is now the default format. You now will use the reportFormat paramter in POST calls to /reports/report/{report_type} and reports/report/marketing/{report_type} only when you want the report returned in CSV format.

Important: If your preferred export format is CSV, you can keep using it, but you must update your API call to explicitly specify this format. However, if you specify columns, any new fields that are released in the future will not be added to your CSV report automatically. You will need to update your API call to include new columns.

Changelog

improved: JSON is now the default format for reports generated via the Analytics API