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Getting Started with Khoros Flow
Khoros Flow Overview
Flow Concepts
Khoros Flow Basics: Context
Flow Basics: Branches
Flow Basics: Natural Language Processing
Flow Basics: Data Extraction
Flow Basics: Conditions
Flow Basics: Integration
Flow Basics: App testing
Flow Advanced: Multi-language design
Flow Advanced: String templates
Flow Advanced: Fallback and handover
Flow Advanced: Roles and Permissions
Building Flow Bots
Flow Triggers and Replies
Khoros Flow Triggers
Triggers: Text
Triggers: Any Text
Triggers: Event
Triggers: Unknown
Triggers: Image, Video, or Audio
Triggers: Location
Triggers: Timer
Triggers: Empty Message
Triggers: Public Mention
Khoros Flow Replies
Replies: Text
Replies: Event
Replies: Media
Replies: List
Replies: Quick Reply
Replies: Rich UI Component
Rich UI Component: Location
Rich UI Component: Card
Rich UI Component: Carousel
Rich UI Component: Button
Replies: WhatsApp templated messages
Replies: Action
Reply Actions: Tag
Reply Actions: Reset
Reply Actions: Resolve
Reply Actions: Handover
Change in Bot Handover Duration
Khoros Flow Design Solutions
Flow Designs: Implement Timers
Flow Designs: Integrate Zapier to the bot
Flow Designs: Increase web widget engagement
Flow Designs: Use Conditions
Flow Designs: Set parameters using buttons
Flow Designs: Conversational Reviews
Flow Designs: Count sessions per Channel or Widget
Flow Designs: Entities instead of multiple intents
Flow Designs: Handle multiple user or customer messages
Flow Designs: Branch your chatbot
Flow Designs: Capture user input
Flow Designs: Change the language or brain of your bot
Flow Designs: Clear the Web Widget
Flow Designs: Create an Arabic speaking bot with right-to-left text alignment
Flow Designs: Create and manage multiple chatbots
Flow Designs: Create buttons
Flow Designs: Duplicate the flows
Flow Designs: Export and duplicate your project
Flow Designs: Troubleshoot chatbot failures
Flow Designs: Improve your chatbot with String Templates
Flow Designs: Go to the middle of a flow
Flow Designs: Loop flows
Flow Designs: Reuse existing Intents
Flow Designs: Reset your Password
Flow Designs: Schedule and broadcast chatbot messages
Flow Designs: Structure of the Flow
Flow Designs: Set Business Hours
Flow Designs: Carousels for enriched UI
Flow Designs: Use existing data to create context for your chatbot
Flow Designs: Use Quick replies
Flow Designs: Pause the bot
Flow Designs: Send and receive files or attachments
Flow Designs: The alternative option
Flow Designs: Measure feedback or performance
Flow Designs: Track chatbot links
Flow Designs: Implement WhatsApp Click to Chat Links option
Flow Designs: Accept payments via your chatbot
Flow Designs: Deflect phone calls to WhatsApp
Flow Designs: Implement Reply Delays
Flow Designs: Customer Engagement using Khoros and SMS text messaging
Flow Designs: Import contacts
Flow Designs: Test your WhatsApp chatbot
Flow Designs: Use Facebook Messenger's m.me link in your chatbot
Flow Designs: Multi-channel design
Flow Designs: Monitoring Bots
Flow Designs: Reply Converter
Flow Designs: Duplicate an environment
Domain (previously known as "Sets")
Khoros Flow Messaging Capabilities
Khoros Flow Voice Assistance: Twilio
Brand Messenger Integration
Overview of Khoros Flow Integrations
Web Widget
Custom backgrounds for Flow Web Widget
Video thumbnails for Flow Web Widget
WhatsApp
Facebook Messenger
Telegram
Twilio
MessageMedia
Slack
Instagram
Google Business Messages
Apple Business Chat
RCS Business Messaging
Google RBM with Khoros Care
Khoros Flow Customer Services
Coosto
Front
Other Khoros Products
Sparkcentral
Zendesk
Khoros Flow Integrations
Dialogflow CX Integration
Khoros Flow Analytics: Chatbase
Flow Analytics: Google Analytics
Flow other Integration: Zapier
AdvanceD TopicS
Khoros Flow Code-based Actions
Code-based Actions: Channel-specific flows
Code-based Actions: Conversational Calculator
Code-based Actions: Create a location-aware chatbot
Code-based Actions: Create quick replies in Cloud code actions
Code-based Actions: Add a delayed opening to the web widget
Code-based Actions: Build a bot quiz for WhatsApp
Code-based Actions: Capture API errors
Code-based Actions: Verify user input
Code-based Actions: Object property is undefined
Code-based Actions: Create a customized opening message
Code-based Actions: Create a Dynamic URL
Code-based Actions: Create a Webview in 3 steps
Code-based Actions: Upload images
Code-based Actions: Retrieve data from a database
Code-based Actions: Retrieve filtered values from an external database
Code-based Actions: Access the last flow or event
Code-based Actions: Route your bot for a specific number
Code-based Actions: Send a confirmation email
Code-based Actions: Send bot data to a database
Code-based Actions: Send email to multiple recipients
Code-based Actions: Use Dynamic Google Maps Images
Code-based Actions: Use QR codes for AI chatbots
Code-based Actions: Javascript Comments
Code-based Actions: Sending Emails from the bot
Code-based Actions: Store Parameters
Code-based Actions: Capture and validate an Address
Code-based Actions: Find your Organization ID
Code-based Actions: Working with dates
Code-based Actions: Add a Web Widget to WordPress
Code-based Actions: Obtain user device information
Code-based Actions: Obtain User page status
Code-based Actions: Combine functions in Javascript
Code-based Actions: Update profile attributes for an anonymous user
Khoros Flow Handoff and fallback
Handoff and fallback: How to handoff the bot to human
Handoff and fallback: How pausing and resuming works with Front
Handoff and fallback: How to implement Push Notification
Handoff and fallback: How to hand over to a human agent
Handoff and fallback: Send text versus trigger event
Setting up a Handoff workflow with Front
Handoff and fallback: Trigger the bot from within Front
Other Flow Actions
Other Actions: Audience
Other Actions: Projects
Other Actions: Analytics
Other Actions: Data retention
Sessions
Flow Payload Support for WhatsApp
Working with Flow Versions
Flow Topic Matching
Working with Flow Comments
Flow Logs
Flow Event Reference
Intent Example Generation
Retaining the Older Version
Flow Analytics metrics and definitions
Flow Journeys
Mark entities in the training examples
Training Assistance for Unknown Suggestion
System Entity Types
Hello world tutorial
Flow Project Variables
Import a contact list using SFTP
Flow Call Deflection scenarios
Flow Files for Translation
Triggering Flows
Project-level permissions
Manage conversation tags using Flow
Agent Assist in Khoros Flow
Khoros Flow Key Metrics
Developers
Overview of Khoros Flow APIs
Overview of Khoros Flow Actions
Overview of Code Actions
Payload
Toolbelt
Making API Requests
Setting the Configuration using Toolbelt Configuration API
Triggering Event Through Code Action
Sending Replies
Parameters
Managing State
Debug
Adding arguments for Code Actions
Overview of Webhook Actions
Receiving Calls
Sending Replies
Overview of Payment Actions
Stripe Single Purchase
Stripe prepared Product Purchase
Examples of Stripe Purchases
Overview of Webview Actions
Article
Date Picker
Radio Select
Multiple Select
Terms
Overview of Zapier Action
Flow Socket API
Introduction to Flow Socket API
Overview of Nonce
Get a nonce
get
Keep a connection engaged
Sending messages (Flow Socket)
Text Message Information
Originator and Profile objects
Metadata Information
Attachments
Message responses (Flow Socket)
Receiving messages (Flow Socket)
Flow Socket API example
Generative Models
Getting started with Khoros Generative Models
Knowledge Source: Q&A Pairs Overview with Optionally Overwriting
Knowledge Source: Terminology Overview
Terminology Knowledge
Persona UI
Automation Rules with Parameter Support
System Variables
Variables rev2
Dynamic Replies via Persona
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