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updatedAt: 2026-05-13T09:04:29.000Z
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# Coosto

Flow connects with Coosto to combine messaging automation and social media management.

![](https://files.readme.io/770868e-coosto.png)

> 📘 Note
>
> Please reach out to Coosto customer care to get all required information and help in connecting with Flow

# Capabilities

Using Coosto and Flow you can connect to different messaging channels. The following table provides an overview of the capabilities of each channel you can connect with.

**Reply Action**

|                                             | ![](https://files.readme.io/177a874-integrations_messenger.png)[Messenger](https://developer.khoros.com/khoros-flow/docs/facebook-messenger) | ![](https://files.readme.io/d3510b0-whatsapp_integration.png) [WhatsApp](https://developer.khoros.com/khoros-flow/docs/whatsapp) | ![](https://files.readme.io/73735e1-integration_telegram.png) [Telegram](https://developer.khoros.com/khoros-flow/docs/telegram) | ![](https://files.readme.io/11ac6de-integration_sms.png) [SMS](https://developer.khoros.com/khoros-flow/docs/twilio) |
| :------------------------------------------ | :------------------------------------------------------------------------------------------------- | :------------------------------------------------------------------------------------- | :------------------------------------------------------------------------------------- | :------------------------------------------------------------------------- |
| [Text](https://developer.khoros.com/khoros-flow/docs/replies-text)                    | ✔️                                                                                                 | ✔️                                                                                     | ✔️                                                                                     | ✔️                                                                         |
| [Emojis](https://developer.khoros.com/khoros-flow/docs/replies-text)                  | ✔️                                                                                                 | ✔️                                                                                     | ✔️                                                                                     | ✔️                                                                         |
| [Animated gifs](https://developer.khoros.com/khoros-flow/docs/replies-media)          | ✔️                                                                                                 |                                                                                        |                                                                                        |                                                                            |
| [Event](https://developer.khoros.com/khoros-flow/docs/replies-event)                  | ✔️                                                                                                 | ✔️                                                                                     | ✔️                                                                                     | ✔️                                                                         |
| [Image](https://developer.khoros.com/khoros-flow/docs/replies-media)                  | ✔️                                                                                                 | ✔️                                                                                     | ✔️                                                                                     |                                                                            |
| [File](https://developer.khoros.com/khoros-flow/docs/replies-media)                   | ✔️                                                                                                 | ✔️                                                                                     | ✔️                                                                                     |                                                                            |
| [Video](https://developer.khoros.com/khoros-flow/docs/replies-media)                  | ✔️                                                                                                 | ✔️                                                                                     | ✔️                                                                                     |                                                                            |
| [Audio](https://developer.khoros.com/khoros-flow/docs/replies-media)                  | ✔️                                                                                                 | ✔️                                                                                     | ✔️                                                                                     |                                                                            |
| [Location](https://developer.khoros.com/khoros-flow/docs/rich-ui-component-location)  | ✔️                                                                                                 | ✔️                                                                                     | ✔️                                                                                     |                                                                            |
| [Card](https://developer.khoros.com/khoros-flow/docs/rich-ui-component-card)          | ✔️                                                                                                 |                                                                                        | ✔️                                                                                     |                                                                            |
| [Carousel](https://developer.khoros.com/khoros-flow/docs/rich-ui-component-carousel)  | ✔️                                                                                                 |                                                                                        | ✔️                                                                                     |                                                                            |
| [List](https://developer.khoros.com/khoros-flow/docs/replies-list)                    |                                                                                                    |                                                                                        | ✔️                                                                                     |                                                                            |
| [Buttons](https://developer.khoros.com/khoros-flow/docs/rich-ui-component-button)     | ✔️                                                                                                 |                                                                                        | ✔️                                                                                     |                                                                            |
| [Quick replies](https://developer.khoros.com/khoros-flow/docs/replies-quick-reply)    | ✔️                                                                                                 |                                                                                        |                                                                                        |                                                                            |
| [Webviews](https://developer.khoros.com/khoros-flow/docs/overview-of-webview-actions) | ✔️                                                                                                 | ✔️                                                                                     | ✔️                                                                                     | ✔️                                                                         |

**Triggers**

|                                               | ![](https://files.readme.io/177a874-integrations_messenger.png)Messenger | ![](https://files.readme.io/d3510b0-whatsapp_integration.png) WhatsApp | ![](https://files.readme.io/73735e1-integration_telegram.png) Telegram | ![](https://files.readme.io/11ac6de-integration_sms.png) SMS |
| :-------------------------------------------- | :----------------------------------------------------------------------- | :--------------------------------------------------------------------- | :--------------------------------------------------------------------- | :----------------------------------------------------------- |
| [Text](https://developer.khoros.com/khoros-flow/docs/triggers-text)                     | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     | ✔️                                                           |
| [Any text](https://developer.khoros.com/khoros-flow/docs/triggers-any-text)             | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     | ✔️                                                           |
| [Event](https://developer.khoros.com/khoros-flow/docs/triggers-event)                   | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     | ✔️                                                           |
| [Action](https://developer.khoros.com/khoros-flow/docs/overview-of-khoros-flow-actions) | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     | ✔️                                                           |
| [Unknown](https://developer.khoros.com/khoros-flow/docs/triggers-unknown)               | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     |                                                              |
| [Image](https://developer.khoros.com/khoros-flow/docs/triggers-image-video-or-audio)    | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     |                                                              |
| [File](https://developer.khoros.com/khoros-flow/docs/triggers-image-video-or-audio)     | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     |                                                              |
| [Video](https://developer.khoros.com/khoros-flow/docs/triggers-image-video-or-audio)    | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     |                                                              |
| [Audio](https://developer.khoros.com/khoros-flow/docs/triggers-image-video-or-audio)    | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     |                                                              |
| [Location](https://developer.khoros.com/khoros-flow/docs/triggers-location)             | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     |                                                              |
| [Timer](https://developer.khoros.com/khoros-flow/docs/triggers-timer)                   | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     | ✔️                                                           |

**Others**

|                | ![](https://files.readme.io/177a874-integrations_messenger.png)Messenger | ![](https://files.readme.io/d3510b0-whatsapp_integration.png) WhatsApp | ![](https://files.readme.io/73735e1-integration_telegram.png) Telegram | ![](https://files.readme.io/11ac6de-integration_sms.png) SMS |
| :------------- | :----------------------------------------------------------------------- | :--------------------------------------------------------------------- | :--------------------------------------------------------------------- | :----------------------------------------------------------- |
| Link & trigger | ✔️                                                                       | ✔️                                                                     | ✔️                                                                     |                                                              |
| Comments       |                                                                          | Full-support, requires Flow\.ai on boarding                            | Full support except keyboards                                          |                                                              |